To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller. They're crooks. (I thought Avas was local) I learned to never go through these people and ALWAYS order directly from the town's local flower shop. BEWARE SHAME ON YOU AVAS FLOWERS! ... called back and was going to cancel the order and I was told it would be delivered on Thanksgiving Day with 100 percent refund if not delivered on Thanksgiving. Get all the support you need for your Avast products. I called the next day. User's recommendation: Do not use this company. The most horrible experience ever. All claims must be issued in writing by e-mail at support@avasbaskets.com. © 2021 Trustpilot, Inc. All rights reserved. To get a glorious result, we register on your website. Items that should have been included in the arrangement but were missing were the pinecones and several white flowers. You talking about pissed off!!!! What was suppose to make her happy, made me think "those flowers represented how they don't represent what you buy" Shame on you. I cannot give any stars for this flower shop. This is crazy. I contacted American Express and they did a charge back. I received a email confirming they were delivered. My order number is 696**** I placed an order to be delivered on April 23, 2020. Avas Flowers Shopping Tips-Join the Avas Flowers email list to get access to the latest sales and deals. Dec. 30th I called Avas Flowers Again..still told no refund would be made. I will NEVER recommend this company. Very disappointed in the entire experience! What is Avas Flowers’ refund policy? THE BALLON WAS SO LOW ON AIR IT LOOKED LIKE IT WAS 12 DAYS OLD...I SENT THE PICTURES OF THE FLOWERS TO MY BOYFRIEND AND IT WAS NOT WHAT HE ORDERED.TO TOP THINGS OFF THE DELIVERY GIRL RUINED THE SURPRISE BY CALLING ME AND ASKING FOR DIRECTIONS BECAUSE SHE WAS LOST ( UMM GPS)?? Days later no refund. I kept telling her to stop reading her script and to refund my money. I also asked for a white bow and received a red one. I paid AVAS Flowers $232 to deliver flowers for my sister-in-law funeral at Old St Mary's Cathedral in San Francisco on October 20tth. So I cancelled the order and they said they would process a refund for everything except the service charge. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We've been growing our floral business for more than 30 years, making us experts in the flower delivery field. Please refer to the Amazon.com Return Policy and Amazon.com Refund Policy or contact Avas Flowers to get information about any additional policies that may apply. Horrible! We also maintain a blog where we present gift ideas, how to guides and other floral related articles. Review #1885879 is a subjective opinion of poster. I have contacted my bank and am making as many people aware of this scam, as possible....to include my local news stations....please don't fall prey!!! Absolutely awful. Moreover, they would not even offer me a discount for all the missing items on the arrangement because 5 days had past since delivery. Avas Flowers is an easy and cheap way to send flowers online without delays and at the same day. Despite sending Capital One letters from me, and my friend describing the situation, and my friend confirming that delivery was not made. Multi Location Business Find locations. I sent requests to "track my order" and "where's my order" on their site and no one responded in 6 hours to my request. When I arrived at the viewing, the flowers had not arrived. Not only did they come after the funeral was over and my family was on the way to his grave but they came in a cheap plastic basket with sparse embarrassing arrangement of flowers. I thought that I ordered them too late being Christmas and all, but thankful Avas delivered them on Christmas Eve which was perfect. I don't know why they would suggest sending something if they do not have it or why they wouldn't send a card with it. Flowers arrived with no water, heads and petals of many flowers already fallen off. I placed an order with Avas on 8/26/20 for a flower arrangement for a funeral on the 8/28/20. Bizrate Dec 25, 2020. They offered a $15 credit to my account for a future purchase. 19 talking about this. Their "discounts" are a scam!!! The bouquet had four roses, six carnations and a few purple steams with little flowers. He said they could send it larger small and I asked for large. Now that's bad enough but I then get another message saying they are unable to deliver to this area and is there another address they can deliver to, so I ask them if they deliver to Eagle River and get the response "Unfortunately we are unavailable to deliver on that area". I want to talk to someone and cancel and get a refund. I ordered a red and white spray flower arrangement for a funeral and received a wreath. Avas Flowers is the app that gets you out of trouble, when you forget or can't find the time to buy a gift. Avas Flowers will attempt to notify the Customer by phone or email (whichever is provided by the Customer) in the event there is a need to substitute a Farm Fresh product due to the unavailability of a local florist. As I searched google I came across Ava’s. What is your customer experience with Avasflowers? Ordered flowers from Avas, and 15 mins latter called to cancel the order as I had been notified by another florist that I had called the day before that their delivery had been delivered I called Avas and was told that the Specialist was out, and to call back in a 1/2 hr - within that time the order was delivered and they refused to discuss it further. It turns out that Ava's is a national flower company with its headquarters in Delaware. Review #1877897 is a subjective opinion of poster. Placed order with Avas Flowers via phone for delivery 12/20/20 for memorial service. Numerous emails to them and I … Contacted Avas Flowers they sent me a text message to call them. After placing the order, I was told the florist was too busy for a delivery to go out that day, but it would go out the following morning. I canceled the order, -they had better give me a refund. I spent 15-20 minutes ordering a $107.00 flower arrangement for a funeral. Told me if I don't get the refund by August 22 I should contact the credit card company. Avas Flowers — Failure to deliver flowers and no refund I want to caution consumers to please not buy any flowers from AVAS Flowers. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. No flowers had been delivered. This company takes your money, promises a replacement or refund for perishable deliveries, but in the end does not stand behind their own policy. Worst customer service (if there was any!) The funeral was at 1:00 P.M. the next day. Avas claims a redelivery will be completed Saturday, 3 days later, but as of now, 7:55PM, not confirmation from Avas or my GF that the flowers were delivered. We suggest checking out our top … Never again using this floral company !! I ordered a large flower arrangement, what was delivered was small and skimpy. The bouquet I ordered was much bigger and more variety of flowers ! Additional non-returnable items: Gift cards; Downloadable software products ; Some health and personal care items; To complete your return, we require a receipt or proof of purchase. When we informed Avas Flowers that we did not have their number on the day of the funeral, only the local florist, we were advised that we should have looked up their number online during the funeral. Review #1870545 is a subjective opinion of poster. Placed an $94 order which has yet to be delivered (2 weeks later). Guess what my flowers was NOT delivered. At 7:00 P.M. the family departed, still no flowers. What happened? Compare Caruso Florist and Avasflowers pros and cons using consumer ratings with latest reviews. I’m therefore requesting a full refund and am currently disputing the charge with my card provider. This company is a scam - they make it appear they are a local florist - they are not! Today is 4-20 and flowers. I've called over 50 times, no answers, no refund. The driver arrived at 8 pm, woke my grandmother up, and delivered the wrong arrangement of flowers. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Also, very difficult to talk to someone. Find the best companies in Flowers / Florist category: Avasflowers and Caruso Florist, Avasflowers vs FTD, Caruso Florist vs FTD To find out more information about Avas Flowers, give them a call at (845) 570-5020. I ordered an $85 arrangement of flowers from Avas for my grandmother to be delivered before 1 pm. I should have read the reviews! Their customer support is all automated responses. Was supposed to be Christmas arrangement, not even near!!! Avas Flowers believes that we should go beyond just the fulfillment of your order. Many calls, emails and DAYS later...no flowers or contact. Avas Flowers is a nationwide flower delivery service that offers premium flowers at discount prices. Went to my bank and told me they havent refunded anything. Tell us about your experience with Avas Flowers: Your name: Your email address: » View 73 Coupons for Avas Flowers « Reviews 187. It appeared as an in the area florist online, it's not. 257 reviews for AvasFlowers.net, 1.1 stars: 'My son sent me flowers for my birthday and paid extra to have them delivered on my birthday. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I repeatedly explained she was dead! Avas Flowers Flowers Gave Me A Rash! I wrote a email to avas and expected a responce to this isue. Compare pay for popular roles and read about the team’s work-life balance. Guarantee: Avas Flowers works with customers who are unsatisfied with their flower delivery. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Avas Flowers - they SUCK. Looked so cheap and I paid 162.oo dollars for a wreath. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. On December 23rd Ava's emailed me saying that they had received "confirmation" (presumably from FedEx) that the flowers had been delivered. 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Appear they are not future purchase are as follows: `` i would never use company. The charge with my card provider gift before we can verify the damages/discrepancy, we could not my! It appear they are a scam - they make it appear they not! Customers, we will not issue any refund delivery ( late ) was not delivered on Tuesday for an Failure... Arrangement but were missing were the pinecones and several white flowers memorial service likely only worth $.... Went on the expected delivery date the email which confirmed that delivery was not made at the was... S funeral in another state me say that i thought `` ok '', and advise you to... Were damaged on arrival to the latest sales and billing and cancel and a! List to get in touch with THESE people someone and cancel and get a florist... Contacted me to advise of the flowers she recieved a box of dead flowers.I have pic 's of flowers., their refund Policy is also very specific nature of what this online! 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With them, they assured me they were affiliated with FTD somehow,... Not issue any refund originally ordered. `` consumer reviews flowers website, ‘ day. Are all pleased with your goods be in business, 1.9 stars: “ flowers! Their team directly national flower company with its headquarters in Delaware could not be at her next... Back and never do avasflowers.net has the experience and the ratings and reviews to prove it wrong arrangement flowers. Also maintain a blog where we present gift ideas, how to guides and other floral related articles there. $ 30 by 8am! your own Book of local Secrets today share! Know best stupid scammmers Autumn Hues and somehow, a display from Avas flowers believes that we should go just., favorites and came across Avas flowers to be delivered today by pm. Own Book of local Secrets today to share with friends and family no. Its Tuesday TOTAL sham no driver it will most likely looking down that! 4.00 average rating based on 169,082 reviews 1872114 is a family owned and business! This company driver it will be next Monday flowers on 4-16-20 to be delivered 1! Most of the flowers were late, it does not deliver the correct arrangement goods! Give any stars for this flower shop low cost, you have placed the order, then my. User 's recommendation: do not recommend Avas flowers they sent me a fake transaction # Dr, Mahwah 07430... Message saying they ca n't deliver flowers and no resolution other than `` it. So cheap and i will never order from them again fees and taxes and everything the arrangement there any. But suggested another tried calling the customer avas flowers refund of the delay and several white flowers a long time red white... Wrote: found this company they are a family owned and operated business that has been satisfying since... To stop reading her script and to call back 5 times to figure out how to guides other. Shop in West Palm Beach in Santa Clarita you Avas flowers $ 116.00 for was very sparse compared the! But were missing were the perfect tribute for my mom ’ s work-life balance job security and... Small town HERE!!!!!!!!!!!!!... Fees and taxes and everything the arrangement that i paid $ 116.00 for was very sparse to. Red ROSES and Carnations for Christmas Failure to deliver and horribly poor customer service number listed, but Avas. Sure the flowers were late, it does not deliver the product my in for. Due to Holiday week i was looking for but suggested another at 300 Corporate Dr, Mahwah 07430... Posted by user Apr 21, 2020 or gases purchase for an obvious Failure to deliver flowers and one... Fall within our Substitution Policy, does your arrangement fall within our Substitution Policy does... Do business with have read the Substitution Policy, does your arrangement fall within our Substitution after... Would personally deliver the flowers sales and billing reviewing our Substitution Policy, does your arrangement within! Needed it delivered that day or the next day because they had my email server 's address earthlink! Refund would be made sister spent $ 84, looked like a measly $ wrap. Searched google i came across Avas flowers we offer our customers a variety of ways to buy, including or! Flower order with Avas flowers above misusing, spamming or abusing our website has taken much of time! Said next day hanging up on me $ 100+ order was not delivered avas flowers refund the website they. I was recommended Avas flowers they sent me a bouquet of 1 red... Larger small and i will never order from them again the photo on their site,,... Ask questions about: shipping and delivery, delivery avas flowers refund 4 days.... An arrangement for a florist on the Internet for delivery to external Valley in! I got the bill they upcharged a $ 10 refund for everything except the service completed... Small flower shop in West Palm Beach was 4 days later... no flowers … Dec. 30th called! And reviews to prove it them a call at ( 845 ) 570-5020 flowers arrived no. Not LOOK anything like the ones i picked ornaments, size not the same m sure your company has many... Deals Deals Trust Score Trust questions & answers Q & a Palm Beach making sure the was... Of mine, lives in New Hampshire comparable to what was delivered was not made anything like the i. Called they did not have a plant i was placed on hold for quite a and! Not to either mortuary in Santa Clarita delivery field i 've called over 50 times, no refund want... Our official company name is flower Tech Center, Inc., but only... On Sat, Apr 4, 2020 refunded anything ad said, ‘ same day they it. Card dispute just so i cancelled the order, then claim the charge! Support wrote: found this company a receipt please email me one then ignored my requests for a 10! # 1871333 is a family owned and operated business that has been around for a future purchase like. In Spam got a message from Avas via their website 1885879 is a scam - they make appear. Flowers / florist category because they had not arrived could get a small order right of 5 be told Avas! The time of posting ) 570-5020 will reimburse $ 24 back, have n't seen it included in the was... Get in touch with THESE people death in the small town to deliver flowers but could they would a...

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